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AxisCalc · KDT

AxisCalc Support

For customer support, email developer@kdtdatasolution.com.

In AxisCalc, Settings → Contact support opens your email app with an AxisCalc/version subject. You choose what to include and whether to send; calculations are not automatically attached.

Getting started

Search for a subject or calculation, open a tool and review its inputs, units and model limits. Use the SI/US control for physical measurements where offered. Coordinate-only tools use abstract coordinates.

Unexpected result

Include your app version, device/OS, tool name, exact inputs, expected result and a screenshot if useful. An invented example can help avoid disclosing confidential project information.

AxisCalc is for learning and preliminary checks; review units, assumptions and the applicable standard before issued design work.

Saved calculations

Open Saved to find records, favorites, projects and Trash. Reopen a record to calculate a new revision. Moving a record to Trash keeps it available for restoration. Share a PDF report or relevant CSV tables from the saved record.

Backups

Saved → Back up library exports readable, unencrypted JSON containing calculations/revisions, projects/notes, Trash, favorites and Recovery. Workspace drafts, scientific history and Settings are excluded.

Restore backup opens the system picker and previews an additive import; existing records remain and conflicting incoming data can be retained in Recovery. PDF/CSV reports are separate from editable library backups. Keep backup files in a destination you trust.

Local data and purchases

Keep needed information outside the app before removing its data or changing devices. Operating-system backups/device transfers and your exported files may retain copies; recovery is not guaranteed. Purchases/redownloads use the purchasing store account.

Privacy

Read the AxisCalc Privacy Policy for details about local app data, files you choose to share and customer support correspondence.